Recognized in the eLearning Journal for the Category: Competence Development – Focus: Lean Management, the ‘Lean Horizon’ project’s award is a big achievement on the long path of LEAN transformation at TGW.

From the beginning, René Weissenböck (LEAN Master) and Markus Bernroitner (Global E-Learning Manager) prioritized employee knowledge transfer.

“We’ve created a learner journey with knowledge transfer tools to support employees. We have LEAN training courses but it’s very important after the training because employees have to do it,” Markus said.

Therefore, the project team developed and implemented tools to support employees’ understanding of and engagement in the LEAN transformation. The tools included the learning hub re-launch, which gave employees access to book all LEAN e-learning courses, as well as all the content for the LEAN e-learning trainings, which were created using various video and AI tools entirely by René, Markus, and an intern.

Additionally, specific LEAN e-learning courses were created for managers to encourage their employees’ involvement in the transformation.

“It was very clear our leaders have to support their employees during the LEAN learner journey,” Markus said. “This is also how we improve our learning culture within TGW – to create a parallel learner journey for the leaders which they can then implement in their teams. Therefore, questions included: How have you felt after the training?, How can you implement the knowledge from the training into the team?”

Markus said the eLearning Award demonstrates a key Learning & Development takeaway: opening your mind to improve and seeing failures as an opportunity for growth.

“To help employees develop, you must be open to a mindset change, to think about your process in your normal working day and find failures. But failures are not bad – they’re good because then you can improve your process and focus on continuously improving your processes,” Markus said.

Click to learn more details about the ‘Lean Horizon – Basic Knowledge for Employees’ project’s eLearning Award.